Loading...
Answers
MenuWhat would be the right strategy when introducing a brand in a highly commoditised market such as apparel and accessories in the sports industry?
What can a brand do to differentiate itself in a crowded marketplace such as the sports accessory space. Would it be the brand story and brand attributes that are the winning ingredients to win in this hyper competitive market or would it have to be innovation.
Answers


The sports space is certainly crowded, but the size of the market creates plenty of opportunity. This is not a zero sum game.
The key to differentiation in a crowded space, is focusing on what it is that makes your product/brand unique? Do you have a story that is compelling? Has your product increased strength by X%, or saved lives, or fill a specific need within an interesting space.
Some great new products to review, that have entered into the space recently would be:
http://rocktape.com/
http://www.evoshield.com/
http://www.vibramfivefingers.com/index.htm
What you'll see, is that they have crafted their brand message to get to the core of the user experience. Find your story - one that resonates with your target users. Then tell it loudly!
+1 Laura. Storytelling is key.
Keep in mind that a good story needs to be tailored to your audience, so understanding who you're selling to is really important. I find archetypes, or storytelling patterns, super helpful, too.
You also need to find a way to stand out from the crowd. You can't afford to be generic. Authors use a process called 'character profiling' to develop robust voices, and this technique works really well for developing your brand's voice as well.
I recently gave a presentation about these two techniques. Here are the slides if you want to learn more: http://www.slideshare.net/mobile/bijou628/engineering-effective-communications
If you have any questions, here's my link for a free call. I'd be happy to chat with you. https://clarity.fm/andreagoulet/howdy
This is certainly a tough category. Understanding that your story must be compelling, innovation should tie into it.
Why did you develop the product? What was your need? Where did you see the gap in the marketplace? How did you do this? And on and on....
The upside of this market is that although crowded, there is an audience for a story that resonates, touching the heart and body of your target market. Getting them this information in the way they want to hear it will be key to success.
Question: are you focusing on online sales or in-store? All of this will need to be addressed as the story is developed.


As a sports agent and sports business strategist, I understand the concerns and questions you have. I would advise that you first need identify local teams in your market. Then the next task would be to answer the question of how can I pitch my product to a team or athlete? Once have found a team or athlete, let that team or athlete sample the product over a period for free. Please ensure you are able to explain what your product does for the athlete or team in laymen's terms. Don't make the pitch to the team or the athlete anymore stressful than it has to be. Their experience with the product tells a story in itself. Keep in mind Training Mask (https://www.trainingmask.com/) was an unknown product until people started asking what is that mask Marshawn Lynch is wearing on his face during his warm-ups. Under Armor used their network as former students at the University of Maryland to promote and popularize their original product.This maybe an easier task in a smaller market where there are not 4 or 5 professional teams. Teams in markets with only the NBA or MLB or let's say MLS are more likely to have a closer connection to the community, than let's New York, LA, or Chicago where there are 4 or 5 major sport Professional Teams and everyone is trying to get access to those guys. If you are in a large market I would look at MLS teams and their affiliates or MLB teams and their Minor league affiliates. If your product is more basketball or football centric don't be afraid to look at options abroad in Europe to pitch your product. The athlete will tell other athletes about the product. You have a basic narrative on #1 Why your product is innovative and worth the consumers time and money. #2 As I stated earlier the athlete or the team tells your brand story for you. #3 The athletes who utilize the product can also help improve or streamline your product before you go to the consumer with it, through their experience with your product.
Feel free to contact me, I would love to hear more about your product.


Eventually every product or service will become a me-too commodity that competes on price alone. The pace of product and service innovation is now so accelerated that one can hardly determine who is first to market with a valuable new idea before a competitor knocks it off, adds a feature and lowers the price. A little over a decade ago the mantra of “continuous improvement” was what everybody in product development believed was fashionable thinking. Regardless of the product category, very soon everyone else will be offering those same features. To exploit full market potential, marketers are charged with broadening the appeal to the largest customer segment possible. This established trend has critical implications for marketers struggling with brand relevance and differentiation–especially in low emotional involvement categories like soft drinks, breakfast cereals, underwear, and car insurance. It is my belief it will be essential for marketers to realize that new products, no matter how innovative at their introduction, will become the accepted norm in the category at vastly discounted prices.
To lock onto relevant differentiation means to provide something that is highly valued and not in abundant supply. Innovate greater meanings not more function. The infinite value of product innovation is found in what the innovation means to people. In the face of this rapid commoditization of everything, marketers must buck this trend by using their collective creative imaginations to fashion a higher meaning around their products and services. Fruit of the Loom dominated men’s underwear – available everywhere for about $1 a pair until Calvin Klein un-commoditized the category by presenting the valuable idea that it is ok for men to feel and be sexy. When your brand or product provides new meanings to people, it automatically extends it is use value to people in such a way that price is no longer the issue and competitors are no longer relevant. To get “there” requires a dedicated and continuous creative effort to uncommoditize your value to people by proposing new meanings that separate your brand from the slush pile.
Many of us have been faced with what seemed like insurmountable hurdles to establish brand identity in market categories that have gravitated to price as the key driver – as you have mentioned. First, most people make decisions based on subjective criteria, not objective criteria. It is true that most shoppers in all categories think they are making purchase decisions based on a set of criteria that leads them to purchases of the “best” product for the price. However, when it comes down to which product consumers reach for, it is not always based on price, or perceived value. My second point is that given consumers make purchase decisions based on subject criteria, then why do marketers continue to focus messages on features, value, and specifications – these all fall in the mix of objective criteria. If marketers are not out trying to be everything to everybody, then I strongly suggest they focus efforts on messaging that supports the kind of experience they want consumers to have with their brand.
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath
Related Questions
-
How does my startup hire an affordable marketing expert?
I don't even know how to answer this. Do you know what the difference between McDonalds and the local burger joint that is filing for bankruptcy is? It's marketing. McDonalds is worth billions of dollars not because of the quality of their food, but because of their marketing. Marketing is not an expense. A janitor is an expense. Your computer is an expense. Marketing is an INVESTMENT. Would you shop around for the cheapest heart surgeon? Of course not. Because you would likely end up dead. Why, then, do you shop around for a marketing expert? Are you ok with your company going bankrupt? Is that worth the small savings to you? No. Of course not. Hire someone who is good at marketing. Hire someone who knows what they are doing. Buy yourself a Lamborghini with your profit the first quarter. Get a beach house in hawaii. Grab a yacht. Or, try to find your business the cheapest heart surgeon you can and then spend the next five years wondering why such a solid business idea failed in the first 6 months. I'm passionate about this exact topic because all those statistics you read about "70% of businesses failing in two years" are solely because of horrible marketing.
-
How do I define a client avatar for people or businesses requiring branding and design services?
What a great question! You are on the right track. First, lets define Avatar as "An icon or figure representing a particular person." In business application, an avatar is a representation of your ideal client/customer. A business may have multiple avatars representing several target demographics. Some prefer to distill this down to one person as an “avatar.” I recently interviewed super entreprenuer John Lee Dumas of EOfire.com and he has a very clear Avatar he calls "Jimmy" that he uses for business decisions you may want to check out. I hope that you have already gone through the exercise of your UVP, or Unique Value Proposition. If not, may I suggest the worksheet on this page, first: http://bit.ly/1kYTLbf Ok, so once you've clarified the why choose me, then start working on your Avatar, that's the who, or as we marketers like to call them: personas that represent segments from your target market. You have to start somewhere, right? So do. Are you going to first focus locally in your zip code and surrounding area? That can be one piece in helping you visualize your Avatar's lifestyle. Target marketing has to do with breaking your potential global audience into segments, specifically only the potential buyers of our product, service, or cause. As much as we might be tempted, we can’t be all things to all people. We have to commit and put some stakes in the ground. Are you ready to write your personal ad? Who are you looking for? Some of the most basic questions you should ask in forming an idea of Customer Segmentation has to do with what these people want, need, think, and feel. No time is wasted from this exercise because it will ultimately lead you to where and with who they hang out (their tribe.) Why is that our desired end point? Because that virtual or real (coffee shop, tradeshow, website, search engine, twitter feed, health fair, street location, podcast, meetup, traditional media) is where I should be hanging out with my product, service or cause and shouting my UVP from the rooftops as part of the conversation! Taking this thought experiment all the way through will also assist you in the critical understanding of whether the segment is large enough for you to be successful. I like using the Personas app (available on iPad) to put forth a visual representation of my potential target markets, but a white board works too! Literally put in a photo representation of your Avatar with a Name, and start brainstorming out: Think and Feel? See? Hear? Say and Do? Hangs out with/where? For you, offering your B2B services, maybe explore linked in to find where your peeps hang out and get a clearer idea of, let's call her, Samantha. Samantha is a small business owner of a growing service business whose revenues just got in the black. She has two employees and she's looking to hire another. She is struggling with getting her website up and mobile friendly and feels like she needs to be more effective in communicating what she does. She is overworked, in her mid 40s and recently divorced with 2 boys ages 10, 12. She has little time for fluff and needs guidance in creating a system that will help run her business. Can you help Samantha? :-) If you'd like to get more tips that sound like this, I'd be tickled if you let me know if Sell Local. Think Global. speaks to you. It's my first book and I'm feeling very vulnerable putting myself out there! eep! Available now on Amazon: http://bit.ly/olgasbook
-
How to promote a paid iOS app to increase downloads ?
Your best bet to get traction quickly in USA is to advertise on mobile ad networks. You may need to advertise on CPM/CPC basis instead of CPI if you have a paid app so make sure you understand your user lifetime value and watch conversion rates closely so you don't overspend. That said, depending on what your niche/vertical is, there are many other ways to market non-gaming apps.
-
How do you get your first customers for a consulting business?
Back when I started LinkedIn wasn't as huge as it is now. I wish it was. I didn't have a large network and those networking sessions NEVER brought me any clients. I used to go to all sorts of them hoping to get clients. There were a couple of nibbles here and there, but never anything serious. The only thing that helped was reaching out DIRECTLY to people in my target market. That meant cold calls and cold emails. I'd sell myself while thinking about their needs. Once I got a few bites I'd build good rapport by keeping in touch, asking questions, repeating back what they were saying so that they knew I was on the same page and kept my promises. If I said I'd call them back next Tuesday at 2:15 I'd do so. Eventually I built trust with them without having a network, or an insane amount of experience. Oh and the most important thing about consulting is to LISTEN. When those first clients notice that you're truly listening and you're not selling the cookie cutter solutions everyone else is trying to sell them that's when you got them hooked. You start to understand their problems, fears, and see through their eyes and not just yours. A network will help, but in the beginning just good 'ol salesmanship will get the ball rolling.
-
I just opened a small, upscale, boutique style hair salon. Any ideas on how to market?
I have no experience with salons, but marketing is my thing. So I'll give you some suggestions of what to think about, followed by what to do. Do you have clients already (let's say from your working days at another salon)? If so, you can start profiling them. You can ask them to fill out a form in exchange for a free gift (maybe one of those creams you use in the salon), or an entry to a raffle (where the prize is valuable). In the profiling, you want to look out for which neighborhoods they live in, what kinds of activities they like to do, what kinds of social events they love to do, and their occupations. Then, using each of those profile data, you can market to more prospects who share the same characteristics. For example, - You can set aside a budget to send flyers to specific neighborhoods. In order to get people into the door, maybe you can offer a certain procedure for free in exchange for opportunities to win new regular customers. (You could theoretically do this with Groupon too, but you have less control of who comes into your door) - You could set up joint venture relationships with organizations like ball room dancing schools, professional associations, etc. You could offer an exclusive discount with those groups to entice potential customers to try out your service. More opportunities for you to win regular customers. - With certain demographic data, you can probably make the same offer by advertising on Facebook. If you target specific enough, you can get the price of acquiring the lead to be pretty cheap. You would have to figure out your typical lifetime value of your customers before deciding whether advertising on Facebook would be worthwhile. One last thing, you can offer gifts for your existing customers if they refer you people. If you have any more questions, I'm happy to chat with you. Hit me up on this platform.