Question
Our sales team and managers have MBO's and commissions to drive goals. How can we improve the performance of our non-metric related employees? Are there certain metrics you track and reward them on?
Any ideas would be helpful. We are always having contests and fun rewards for our sales team and feel that the rest of our employees and some of the hardest workers get overlooked.
Answer
We have implement some measurements to cover all logistic team, for example revenue increase, profit ratio increase. Then other back up and logistic department will get the complete picture how they get the incentive and they will put their weight to help sale division.
