Loading...
Answers
MenuHow can I grow a database of buyers for a B2B online clearance marketplace in South Africa?
It's a new concept in the local market
Traditionally businesses do no procure online
We are appealing to informal traders
Answers
Good question - digital B2B is definitely a particular challenge.
One factor that determines the approach is the nature of your potential buyers' online habits.
For example, if a significant percentage of your potential buyers use X social network, it makes sense to develop strategic marketing on X social network.
This means the first step in the process is defining your digital target market. You may have a good idea what your target market is offline, but you've got to hop inside their heads when they get online, either on a desktop or mobile.
It's true that there are myriad other ways to find your target market online beyond social media, but the value of social media lies in how most users declare who they are (and what their buying habits are) on their social networks (bio keywords, friends, hashtags, and other content they interact with).
In order to define your target market online, I recommend three different strategies:
1. Manageflitter (manageflitter.com) and Followerwonk. These tools are for Twitter only, but that's ok because Twitter is amazing. ;) Using the "Bio keyword search" or "account search", type in words your potential buyers might use to describe themselves. (You can also narrow it by location, which sounds valuable to your South Africa specification).
For example, your buyers might place "CEO" or "Owner" in their bio. (I have no idea, just giving an example). You will be able to view, classify, and interact with all the accounts on Twitter who match your specifications.
2. The other tool that aids greatly in target market definition online is Facebook Graph Search. It is a newer function of Facebook.
Here's how you can take advantage of it:
a. Find a very popular Facebook Page of a competitor or industry partner (or your own Facebook Page, if it has 500+ Likes). Let's say the page is named "Industry Partner"
b. Type in the search bar: "Magazines people who like Industry Partner like" or "Websites people who like Industry Partner like" or even "Restaurants people who like Industry Partner like".
With a large enough data pool, Facebook Graph Search provides an incredible amount of marketing insight: where your potential buyers eat, what they read, what websites they visit.
Repeat this process on as many relevant pages as possible.
If you find 3 websites they tend to like (ones that keep popping up), consider advertising via Google Adsense on those sites. Reach out to the admins of the sites (you may be able to find them by searching the site name on Twitter via Manageflitter or Followerwonk) and see if they are open to advertising or partnership opportunities -- perhaps a guest blog about how YOU are singlehandedly revolutionizing the industry.
There are more ways to accomplish what you are looking for, but I hope these help. I guarantee they're highly valuable for how much time they take.
Let me know if you would like more information.
Thanks,
Evan
Related Questions
-
I am starting a business as a reseller of corporate clothing, gifts and promotional product, have no skill running it. Please help
Someone else creates the design and physical products, correct? In that case, your main challenges are (A) identifying customers (B) convincing them to give you a chance (C) keeping them happy with good customer service When it comes to (A), you should probably be knocking on a lot of doors. You'll experience plenty of rejection, but some people will say Yes. Do a good job, and they may remain ongoing customers or refer you to others. This doesn't require any formal study of marketing. It just takes practice and long hours. There's another way to handle (A). And you should probably be doing both in tandem. This involves studying the behavior of people you want as customers. Many people are searching online every day to find companies who provide exactly those products and services you offer. You can ensure they see you by running a pay-per-click advertising campaign in Google and other search engines. SEM professionals can help manage your expenses and ad placements. You'll also want to evaluate the written content on your website and think about SEO. The better your websites perform online "organically", the higher they rank for all the relevant online searches, the less you'll need to pay to advertise. I can't help you with customer service (C). But maybe I can help you think about (A) – finding customers online. And I can certainly help with (B) convincing the people you approach (or who find you on their own) that they ought to hire you. Practicing your sales pitch is important, since you'll be delivering it to a lot of different people. But much of your sales pitch is embedded within your website and brand name. So you ought to pay very close attention to the visual and verbal quality of all your promotional material, ranging from on-site text to graphic design, verbiage in brochures and ads, and (perhaps most crucially) the domain name you've chosen to be known by. That name / domain is everyone's first impression of you. Even before they click, they've judged you. When they arrive on the website, they see the visual layout and the written content. So even before they've tried your actual services, they've judged you again. Clearly, it's worthwhile to perfect these early stages in your sales funnel so that prospects make it all the way to the finish line – i.e. asking questions and hiring you. If you'd like help with naming, domain procurement, branded copy writing, or SEM strategy, perhaps I can assist.JP
-
I have started a wholesale business and I want to know how to sell to retailers as a wholesaler? How to contact them and sell to them?
How to sell to retailers? As a former Retail Buyer from Target, here's my suggestion. You need to first ready your sales communication and materials to explain how 1) You will drive sales at their stores (best told through sales traction and history in comparable or slightly smaller retailers than the one you are targeting 2) Demonstrate how you will support sales with a marketing plan. Marketing mitigates sales risk and that's a retailer's #1 concern and 3) Prove you will deliver flawless vendor execution. There are many hiccups that happen along the supply chain and it takes an experienced company to flawlessly deliver inventory to the right stores/DC's in the right quantity on the right day. The best way to prove this is by showing that you are currently working with retailers of the same magnitude. So in short, you have to scale up slowly - from small retailers to larger retailers - in order to manage risk, build sales traction, build brand awareness, and manage cash flow. How to contact them and sell to them? Use Linked In to find retail buyers. I have a short video on how to do this: https://www.youtube.com/watch?v=ZwbfUMRHiq0 Trade shows are also effective; you can get the mailing address of retail buyers in attendance plus meet them face to face if they come to your booth. Also, network within your industry. You'll find your peers are wiling to trade buyer lists with you. But in short, don't bother reaching out to a retail buyer until you have talking points that address those 3 things I mentioned above all. I'm happy to do a clarity call if you have follow up questions.VT
-
Thinking about changing the name of our business, is there a quick, affordable way to test our existing brand name?
I agree with Joseph: an objective assessment from a professional will provide the balanced insight you're looking for. You can accomplish that very inexpensively with a Clarity call ... or a couple of calls to different experts. Here are some of the things we'd want to know (and which you can ask yourselves): - What does your current name say about your products, your services, your brand? If you think of it as the title of a story, what story does it promise? - What are the advantages of keeping the name? - How is the name holding you back? - Does the name have built-in limitations? For example, is it hard to pronounce? Does it suggest a service offering you no longer wish to be associated with? Have you been faced with a trademark challenge? I do not advise polling your customers or suppliers. They are apt to prefer the familiar over the new, and if you are contemplating a significant rebrand -- branching into new areas, dropping some key offerings -- you risk tipping your hand.NF
-
What are the best B2B marketing books out right now?
For pure B2B, nothing beats the free and fee offerings at http://www.marketingprofs.com/RR
-
How to boost sales of LED light tubes on amazon? Or how to sell them online?
Simple answers for simple problems - Three quick options that can be used solo or together. For Amazon, you have to get in the Buy Box on the product detail page. Also, having a high amount of positive feedback and the lowest price helps - as well as shipping out for Prime customers. 1. Get a repricing script, there are lots of vendors out there. Set your ceiling and floor pricing and then reprice to be under your competitors' price. 2. Setup an inventory management solution online - that will integrate with other multiple marketplaces. Think fulfillment by Amazon (FBA), eBay, Rakuten, etc for your solution when choose something like Lettuce or UnLeashed. 3. Setup an E-Commerce store through a Shopify or BigCommerce If you are selling a ton - you could have FBA manage fulfillment. I have helped a number of power sellers online so if you need more help, I will have recommendations --NP
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.