the startups.com platform about startups.comCheck out the new Startups.com - A Comprehensive Startup University
Education
Planning
Mentors
Funding
Customers
Assistants
Clarity
Categories
Business
Sales & Marketing
Funding
Product & Design
Technology
Skills & Management
Industries
Other
Business
Career Advice
Branding
Financial Consulting
Customer Engagement
Strategy
Sectors
Getting Started
Human Resources
Business Development
Legal
Other
Sales & Marketing
Social Media Marketing
Search Engine Optimization
Public Relations
Branding
Publishing
Inbound Marketing
Email Marketing
Copywriting
Growth Strategy
Search Engine Marketing
Sales & Lead Generation
Advertising
Other
Funding
Crowdfunding
Kickstarter
Venture Capital
Finance
Bootstrapping
Nonprofit
Other
Product & Design
Identity
User Experience
Lean Startup
Product Management
Metrics & Analytics
Other
Technology
WordPress
Software Development
Mobile
Ruby
CRM
Innovation
Cloud
Other
Skills & Management
Productivity
Entrepreneurship
Public Speaking
Leadership
Coaching
Other
Industries
SaaS
E-commerce
Education
Real Estate
Restaurant & Retail
Marketplaces
Nonprofit
Other
Dashboard
Browse Search
Answers
Calls
Inbox
Sign Up Log In

Loading...

Share Answer

Menu
Marketing Strategy: As our marketing firm grows, I'm looking for strategic advice on how to offer clients an "Agency of Record" relationship. What tips can you provide?
KR
KR
Kyle Racki, CEO at Proposify answered:

I used to run a small marketing agency, and selling monthly retainers is incredibly important to keep cash-flow and growth steady, so you're on the right track.

Step 1 in selling an AoR type of relationship is to pitch the retainer to warm leads only, so get your foot in the door before trying to ask the client to commit to an annual contract.

The best foot-in-the-door offers are usually website audits and/or marketing strategies. They are small and don't require a lot of red tape to get approved, and they let you start dating before you get married (so to speak) to start building a relationship.

Step 2 - Once the starter project is complete, you should have built a rapport with the client and they should trust you by now. The audit or strategy you performed should include high level recommendations on what the client should be doing/changing to get results.

At this point you can pitch an agency of record relationship to stress the key benefits to the client. A monthly retainer will:

* Allow your agency to generate better results because you'll be able to measure and improve your tactics

* Let them budget and manage their own cash flow easier

* Get priority service because you're blocking off time for them every month.

You can also say that it's your policy to only take on retainers where there's a 6 month minimum commitment in place.

Step 3 - Execute the hell out of your retainer and work your ass off to make sure you get the clients the results you sold them by the end of the contract. This will increase the likelihood they'll keep using your agency and recommend you to their peers.

I wrote a post about selling retainers: http://proposify.biz/blog/sell-monthly-retainer

Host a weekly agency podcast: http://proposify.biz/podcast

And offer free proposal templates for agencies: http://proposify.biz/proposal-templates

Book a call if you want to chat further.

Cheers

Talk to Kyle Upvote • Share
•••
Share Report

Answer URL

Share Question

  • Share on Twitter
  • Share on LinkedIn
  • Share on Facebook
  • Share on Google+
  • Share by email
About
  • How it Works
  • Success Stories
Experts
  • Become an Expert
  • Find an Expert
Answers
  • Ask a Question
  • Recent Answers
Support
  • Help
  • Terms of Service
Follow

the startups.com platform

Startups Education
Startup Planning
Access Mentors
Secure Funding
Reach Customers
Virtual Assistants

Copyright © 2025 Startups.com. All rights reserved.