Product Manager at Lyft, previously Udemy, 9 years product experience, 300+ customer development interviews conducted in past few years
You never really stop doing customer development. Remember that there are 5 main metrics for SaaS businesses: Acquisition, Activation, Retention, Revenue, and Referral. You might consider Customer Development as the process of validating hypothesis around how to drive those metrics.
My first Clarity call. Nickolas quickly confirmed what success looked like for the call and helped me hone in on specific areas. He gave practical advice and general knowledge. I was especially interested in his experience with customer development, and he swiftly helped me get to an actionable plan. Highly recommended!
Nikolas is such an insightful and knowledgeable mentor. He gave me some really practical suggestions about my product pitch. Will really recommend to everyone that are looking for PM career.
Good advice. Will circle back with him after implementing some steps he suggested.
Nikolas was very helpful in helping me better understand the possibilities of Product Management. He is definetely a smart and knowledgeable individual in the area of PM worth talking to
Nick is clearly an expert in his domain. In a very short time he helped me clarify my thinking around process, strategy and tactics of customer development. It was an extremely helpful call with a world class product manager. Look forward to talking with him again.
Great and very "clarifying" call with Nikolas. He absolutely knows a lot about product management and was able to structure and articulate the problems in a meaningful way. A very productive and valuable call!!