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Clarity

Nick Cuhaciyan

Seattle, WA

Proven leader in scaling global programs, managing risk, and driving customer success

🔹 Experience:
20+ years leading high-impact initiatives at top global companies
Executive roles in Fortune 500 Companies shaping digital innovation & engagement
Regulatory leadership in medical devices, ensuring compliance & safety at scale
Led large-scale privacy, trust & safety programs
Expert in driving customer experience & customer success to maximize retention, loyalty, and business growth

🔹 Specialties:
Customer-first strategy—aligning business goals with frictionless user experiences
Crisis management & executive escalations in high-risk environments
Scaling global privacy, trust & safety frameworks in highly regulated industries
Driving digital transformation with GenAI/LLMs to optimize operations & decision-making
Regulatory & compliance expertise across tech, healthcare, and digital platforms
Strategic problem-solving at the intersection of technology, policy, and risk

🔹 Educator & Advisor:
Teaching Project Management & Business Consulting at the University of Washington School of Business
Coaching executives & organizations on navigating complex operational challenges

I bring deep expertise in balancing innovation with compliance, mitigating risk while enhancing customer trust, and leading large-scale initiatives that drive both business growth and user satisfaction. Let’s tackle your toughest challenges with clarity and precision.

https://www.uwb.edu/news/2021/01/06/pandemic-business-restaurant

https://www.uwb.edu/news/2023/04/13/students-tackle-a-global-ai-challenge

$2.00/min

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Product Management Small Business Coaching Small Business Project Management Management Consulting Strategic Consulting Operations Management Small Business Development Organizational Leadership Executive Mentoring

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Trust and Privacy

I provide strategic insights on building and scaling trust and privacy programs in highly regulated industries. From designing compliance frameworks to managing executive escalations, I help businesses navigate complex challenges in data protection, risk mitigation, and regulatory alignment. With experience leading large-scale privacy, trust, and safety initiatives. I offer practical guidance on balancing innovation with compliance, strengthening customer trust, and future-proofing privacy strategies in an AI-driven world.

Device Safety

I offer expert guidance on building and scaling device safety programs in highly regulated industries. With experience leading regulatory compliance and risk management initiatives for medical devices and consumer technology, I help businesses navigate complex safety requirements, mitigate product risks, and ensure compliance with global standards. Whether it’s product safety strategy, regulatory approval, or incident response, I provide actionable insights to help companies protect users, maintain compliance, and drive trust in their devices.

Bulk Resolution Actions (Cost Savings)

I specialize in designing frameworks such as COQI (cost out, quality in) and optimizing 24/7 monitoring environments that enable businesses to take bulk actions in real-time, driving down operational costs while improving quality. By implementing advanced monitoring systems, data analytics, and automated workflows, I help organizations proactively identify issues, streamline processes, and make data-driven decisions at scale. My approach ensures continuous oversight, minimizes manual intervention, and improves efficiency, allowing businesses to deliver consistent, high-quality outcomes while reducing operational expenses.

Product Management

I help product managers optimize their strategies by providing insights into device safety, regulatory compliance, and customer success. With a deep understanding of navigating complex compliance landscapes and scaling operational efficiency, I guide product teams in making data-driven decisions that enhance product quality, reduce risk, and align with regulatory standards. Whether it’s refining product roadmaps, handling executive escalations, or improving user experience, I offer strategic advice to help product managers deliver impactful solutions while maintaining operational excellence.

Executive Leadership

As a strategic advisor, I support executive leadership by offering thought-provoking insights that challenge conventional thinking and drive transformational change. With extensive experience in digital innovation, regulatory compliance, and privacy and safety leadership, I help executives navigate complex challenges and seize new opportunities. I specialize in guiding leaders through high-stakes decisions, from crisis management to long-term strategy, ensuring they remain ahead of the curve in a rapidly evolving business landscape. Together, we can craft bold strategies, mitigate risk, and build organizations that thrive in the face of uncertainty.

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Member since February 2025