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Expertise
MenuProficient in Sales Strategy and Customer Experience Enhancement
Created 6 months ago in Sales & Marketing / Growth Strategy
In this area of expertise, I excel in developing and implementing innovative sales strategies that align with customer needs and market trends. My proficiency includes conducting thorough market analysis to identify opportunities for growth and tailoring sales approaches to different customer segments.
I leverage data-driven insights to refine sales processes, ensuring a seamless and personalized customer experience. By utilizing customer relationship management (CRM) tools and feedback mechanisms, I can track customer interactions and preferences, enabling me to anticipate needs and enhance satisfaction.
My ability to train and motivate sales teams on best practices in customer engagement has resulted in consistently exceeding sales targets and improving overall customer loyalty. I am dedicated to fostering a customer-centric culture within organizations, ultimately driving sustainable growth and profitability.
This combination of strategic sales planning and commitment to customer experience positions me to contribute significantly to any organization's success.
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Murad murad
Palestine
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Career Objective: To secure a senior position in a reputable multinational corporation where I can leverage my expertise in sales and business development to create opportunities, drive revenue, and enhance customer satisfaction. Professional Profile: Over 18 years of experience in Sales, Business Development, and Customer Care Management. Proven track record in exceeding sales targets and devising effective sales strategies. Extensive experience in managing sales teams and improving customer service operations. Professional Experience: Sales Manager Telnet – Palestine December 2018 – Present Developed and implemented strategic sales plans to maximize targets. Managed sales and customer service teams, ensuring high customer satisfaction. Enterprises Sales Manager Matrix Group – Jordan January 2018 – November 2018 Coordinated sales representatives' schedules and recruited new sales personnel. Built lasting relationships with customers and met sales quotas. Business Development Manager Trans River Logistics Services LLC – Jordan April 2017 – December 2017 Identified business opportunities and generated new sales revenue. Sales Unit Manager MetLife – Jordan August 2016 – March 2017 Guided agents to achieve targets and provided exceptional customer service. Key Skills: Strategic Sales Planning Team Management Customer Relationship Management Business Development Performance Metrics Analysis
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