Director of CX @ Merit. Startup Doer and philanthropist. Lover of all things fashion and beauty.
I’ll set up a complete, ready-to-sell Shopify store for your brand. Services include theme selection and customization, product import and variants, payment & shipping configuration, app recommendations & installations, and a polished homepage and product pages. I’ll also create storefront copy that matches your brand voice and provide a 1-hour walkthrough plus written setup notes so you can manage the store confidently. Ideal for new businesses and founders who want a fast, professional launch.
I help startups and small companies build CX teams that scale. With 20+ years in customer service—working with PupBox, The Honest Company, and Merit Beauty—I design and implement CX departments from the ground up: frameworks, SOPs, training programs, and measurable processes. I focus on reducing chargebacks, improving CSAT, and enabling your team to deliver consistent, exceptional customer experiences as you grow.
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