Currently Managing Partner at Recruit. Founded Zirtual.com, built to $11M/yr in rev. + 450 distributed workers. I advise on hiring, outsourcing, virtual work, distributed teams, and give no-BS answers to your entrepreneurial questions.
Building out distributed workforces: whether they are employees, independent contractors or outsourced oversees is something I have done since college. It's highly effective for lowering costs, also for empowering workers to do their best.
She gave me priceless advice on how to run my contact center successfully.
It was an excellent interview, I got all my questions answered. Thank you very much for sharing a lot of insights!