Madhu Chamarty Startup Exec., Customer Success builder, Founder

I built the initial teams for Customer Success, Account Management, and Client Services at two successful Enterprise+SMB B2B startups. I was an early employee at Adify (acquired for $300MM in 2008) and a founding member of Dynamic Signal, Inc. (largest market share in Employee Advocacy SaaS). As an early employee, I also took on roles focused on data mining, business development/account development, and have extensive experience and relationships across a number of Fortune 500 brands, from having led relationships with them at both prior startups. I can help plan team structure, account growth strategies, conflict resolution, account management tools and resources, and many other aspects of scaling Sales, Consulting, and Support in the early stages of an B2B SaaS company. I also have experience in hiring and employee empowerment, leading efforts both at my prior startups and at client organizations as part of their employee advocacy efforts. Additionally, I have extensive experience in using, analyzing, and creating social media monitoring and marketing software. My most recent startup is recognized as one of the early pioneers of influencer marketing both outside of and within large brands.