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Clarity

Liz Short

Chicago, IL

Founder, Short Solutions LLC. Operations Strategist specializing in mortgage lenders & financial services firms. I deliver workflow audits, change management plans, and business requirements documentation - helping organizations move from operational chaos to scalable, documented execution. Senior-level expertise, fractional cost. No ramp-up required.

$3.33/min

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Startup Consulting Business Strategy Management Consulting Operations Change Management Strategic Consulting Process Improvement Mortgage Lending CRM Integration Workflow Design

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Financial Services & Mortgage Operations Strategy

With 24+ year in the mortgage and FinTech industry, I specialize in operational transformation for mortgage lenders and financial services firms - strategic goals, workflow audits, BRD documentation, technology adoption, and change management. Senior-level expertise without the full-time overhead.

Workflow & Operations

I audit current-state operations, map workflows end to end, and identify where process redesign and automation can eliminate waste and reduce costs. You get a prioritized roadmap and the expertise to implement it - not just a report that sits on a shelf.

Change Management & Organizational Transformation

Change is hard. Most plans fail because they focus on the process and forget the people. I help you do both — designing change management strategies and training programs that drive real adoption, not just compliance. If your team is stuck, I can help you get them moving.

Using Video to Recruit & Attract Top Talent

You're losing great candidates to bigger companies with bigger brands. Video levels the playing field. I've used it to recruit top talent into small, scrappy organizations where the brand wasn't the draw — the culture was. I'll show you how to use simple, authentic video to attract the people you actually want to hire.

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Member since April 2026