I have been a customer service specialist for 5 years now. Handling mobile Android/Ios device troubleshooting or any related concerns. As well sharing knowledge to my colleagues on how to provide best customer's experience from I-rate customer to happy customer. I believe sharing this kind of skills would be awesome experience. You might be able to get a lot of examples in google. It's always a different experience when you are already talking to your customer's. All of the good practices providing best to customer service has a patern and a perfect timing.😊