I have spent 30 years working in creative agency account management. I left Publicis LifeBrands, a UK-based global communications agency with 40 staff and $5m turnover in 2010 as General Manager to set up Account Management Skills.
My training company is dedicated to helping front line client service teams (account managers, account directors and client services directors) keep clients for longer and grow accounts.
My signature coaching programme "Account Accelerator" helps agencies go from unpredictable project revenue to a plan for more predictable account growth in 90 days.
I have a diploma in business and finance and am Sandler (sales) trained. My courses are also promoted via the Pharmaceutical Marketing Society and IPM.
