Founder & CEO at Phuse, a remote product design agency that crafts websites, interfaces, and brands. Overuser of adjectives.
Your user's experience through your product or service is as important as the features the system offers, and understanding the goals of both the user and business is important in achieving business goals.
I'd love to hear about what you're looking to build and take a look at the experience you've defined in sketches, wireframes, mockups, a prototype, or that's live on the system now - and help brainstorm around ways to improve the flow, and define metrics to benchmark for future iterations.
Running an agency isn't easy, and it's hard to think about the long-term (hiring, scaling, what services you should offer, etc) when you're so focused on the short-term (client projects, trying to get a client to pay an invoice). Having run Phuse for over 7 years and grown it organically to a team of 13+, we're constantly learning and I'd love to experience share with you.
Things I love sharing thoughts on:
- Sales / marketing - Process (with clients, internally) - Tooling - Hiring - Delegating
