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Digital Agency Strategy and Process
Created 10 years ago in Business / Getting Started

Running an agency isn't easy, and it's hard to think about the long-term (hiring, scaling, what services you should offer, etc) when you're so focused on the short-term (client projects, trying to get a client to pay an invoice). Having run Phuse for over 7 years and grown it organically to a team of 13+, we're constantly learning and I'd love to experience share with you.
Things I love sharing thoughts on:
- Sales / marketing
- Process (with clients, internally)
- Tooling
- Hiring
- Delegating
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James Costa
Toronto, Canada Area
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Founder & CEO at Phuse, a remote product design agency that crafts websites, interfaces, and brands. Overuser of adjectives.
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