Loading...

Clarity

Hrvoje Odak

Zagreb, Croatia

Global Head of CRM and Customer Care @Foreo. Managed a ton of different scale size projects in various fields: marketing strategies, market research ecosystems, customer experience and CRM projects. Expert lecturer in Digital project management and team development. I believe in human ingenuity and LOVE meeting and helping entrepreneurs.

https://www.linkedin.com/in/hrvojeodak/

$5.00/min

—
0 Calls

—

0 Reviews

—

Avg. call

Digital Marketing Marketing Strategy Market Research Customer Service Project Management CRM Customer Experience

Call me to talk about

CRM Strategy

As a Global Head of CRM for world's most innovative and influential brand FOREO, I tested all possible scenarios in Customer relationship management and I know what works. Expect to learn how to: create strategy around your existing customers and why they are a cornerstone of your business, create and manage your email list, plan and execute email campaigns that work, leverage on human psychology through behavioral copywriting... CRM is an enormous, and yet strangely overlooked opportunity that can fuel up your growth.

Branding and Advertising

With over 15 year of practical experience in all forms of marketing, I've seen it all. Well, not all, but a lot! Advertising your brand or product is way more than creating beautifully designed ads. When you advertise, you create a promise, you tell a story about you. I strongly believe this story has to be true to make it work. Expect to learn: how to create your brand promise to build loyalty, how to create a brand strategy using 4 simple steps process, how to make every advertising dollar count, and how to create your brand story. Branding is an art form, let’s create art together!

Customer Experience Strategy

I have vast practical experience in CX strategy setup, one of the fundamentals of doing any kind of business today. This experience was earned "in the trenches” and it's tested and proven over the numerous projects I've been working on. I will help you put customers in the center of your business model, create Customer journey maps and Empathy maps, use Market and User research to your business advantage and so on. Customer centric models are not a trend, they are a necessity. Let's work on creating them - together.

Answers 0
Reviews 0

Answers

Reviews

Member since April 2022