Founder TropexIOT (fleet management system), managing fleets, telematics associated with fleets & over six years experience in tech startups.
After business setup, comes the more complex bit of managing your potential and existing customers. A fine balance exists and with the proper CRM tools and software, your business could be on its path to success through properly managing the existing client base. Having proper experience working with CRM tools, I am well versed at being able to provide potential business owners with guidance on how to efficiently manage your customer base. Further to this, I would advise on how to handle the different type of clients which your business may have and serve their needs efficiently.
Most startups out there usually do not have a clue how to best launch a business in most African countries. Secondly, lack of proper understanding of the market and the operational aspect results to a business stagnating for long in one place and thus scalability becomes quite a challenge. Through an understanding of different e-commerce startups and others affiliated to tech (specifically logistics and transport), I can offer key skills which an investor may need key especially while trying to launch within East Africa