Employee number 30 at Lyft. Oversee Lyft's operations strategy nationwide. Previously launched Lyft's 6 first major US markets, overseeing local marketing, branding, hiring, and operations.
Extensive experience managing large, distributed communities both online and offline at Lyft. Focus on using data to tie community engagement to beneficial business outcomes (increased revenue, increased site activity, sourcing product feedback from users)
Expertise in balancing supply and demand in marketplace businesses. Focus on how to prioritize supply/demand, and how marketplace strategies change as your company scales.
Expert in business strategies to scale operations, especially for marketplace and/or on-demand service companies (supply on-boarding, training, community management, distributed workforces).
Expertise in launching services in local markets. Experience from launching Lyft, with a focus on local hiring, operations, on-boarding, training, marketing, and branding.