Owner of Confident CRM -- Independent Salesforce Consulting. Automation expert who designs, builds, and maintains extremely complex Flows. Integrated, designed, and modified SMS/CTI solutions within Salesforce.
I will help design and build custom flows to automate your business.
I've been managing a custom package of more than 120 complex flows for the last several years which has allowed me to learn Salesforce flows extremely well. I can save you time and headache in building the automation you need.
I will help you choose, integrate, streamline, and/or configure an SMS solution with your Salesforce CRM.
I worked for one of the SMS products on the app exchange for several years and understand how the SMS industry operates, requirements that your SMS provider will be working under, best practices for SMS marketing, etc. I've worked with a variety of SMS & CTI providers.
