Charlie is awesome! Very easygoing and great to talk with. The ideas he shared with me helped me reframe where my focus should be and were right on point.
After my call with Charlie, I had delighting my customers on the brain and when my girlfriend asked me to make her tea I couldn't resist. There was some foam on top and I drew a heart in it...she loved it and made me get her phone to take a picture, just the result I am trying to get from my customers it was great. I really recommend Charlie