Entrepreneur, User Experience Designer, Project Manager, Technical / Business Analyst, Programmer
Played roles as Technical Architect, Programmer, Project Manager in successfully integrating 3PL software for connecting to client sales channels, warehouse management, order management, and mass shipping.
5+ Years of experience designing user experiences for fortune 500 companies I have designed user experiences for mobile applications, websites, IVR, and chatbots SMA on designing user centered experiences, working in an agile environment, progressing through the design process Experience with Sketch, Invision, Zeplion, Axure, Adobe XD, Paper prototyping, 3D Print prototyping, Jira, Confluence, Sharepoint
I have played lead roles on projects which combined pre-existing IVR / Chatbot technologies with custom-coded enhanced functionality tailored to specific business cases. I have in-depth understanding of the technologies at a high strategy level while at the same time have played pivotal roles in designing IVR / Chatbot experiences and integrating them with other company systems.
