Accomplished UX leader with 20+ years driving user-centric design for Fortune 500 brands. Proven expertise in UX/UI design, user research, usability testing, interaction design, and prototyping. Built UX teams and product vision at American Airlines. Award-winning projects at Rockwell, Alliance Data. Host "My First Day in Tech" podcast. Certified Design Thinking Practitioner. M.S. in Marketing Communications. Mentor aspiring UX talent through effective coaching and real-world insights.