Client Whisperer. Founder of Zeek Interactive. Never met a pop culture reference he didn't like.
I have coached many of my peers on managing their clients. Every client horror story I have heard typically stems from a misalignment of expectations and miscommunication surrounding these expectations. I want to share my experience to help you through these issues.
Change orders are grossly mismanaged in the software services industry. I will share my experience on how to set the expectation up front and implement an effective process for change orders. Stop leaving money on the table!