Bangalore, India
$400.0/min
N/A
0
$6.67/min
Strategic and performance-focused executive with over 25 years of international leadership in Customer Success, Pre-Sales, Professional Services, and Digital Transformation. Proven track record of orchestrating $50M+ in revenue impact, building high-performing global teams, and delivering scalable AI, Cloud, and IoT-powered solutions across Fortune 500 clients in Retail, CPG, and Hospitality sectors. Recognized for pioneering digital CX strategies that drive retention, revenue, and operational excellence.
• Built and scaled global support organizations with 98%+ SLA compliance across 24x7 models
• Enabled $25M+ in pre-sales wins through value-focused solution engineering and RFP strategy
• Delivered CX transformation frameworks adopted across 20+ global engagements
• Evangelist for data-driven leadership and AI-led CX personalization