Online Help – Advice from Experts

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Online Help

Honolulu, HI

$120.0/min N/A 0 $2/min

Customer Recovery Specialist. Language, empathy and apology expert. Often times in business a small percentage of customers have a bad experience. I help turn the customer experience around and often create a customer for life. I will listen carefully to the situation and help formulate a plan. I can help create protocols and email templates for future solutions. I have guided companies to help customers in the most escalated, upsetting, and sensitive situations. I've helped tech companies create solutions and policies for handling escalated customer service situations through phone, chat, and email.

Stephan Doiron

Edmonton, Canada Area

$60.0/min N/A 1 $1/min

Friendly neighborhood geek, webmaster, SEO addict, certified warranty technician, computer specialist graduate. Serious business owners hire pros, not amateurs, I have earned a living working from my home office for the past 18 years as MrBargain. Have a computer or website problem? Get a quote now!

Samuel Hain

Montreal, Quebec

$150.0/min N/A 0 $2.5/min

Excellent communicator with strong grammar skills and thorough understanding of modern web and mobile applications and documentation processes. Experienced in training senior management and conferring with C-suite executives. Expertise in healthcare software products, mobile devices and mobile software, insurance and banking processes, government processes, finance scripts. *Led development of 70 user guides or help systems. *Organized first BlackBerry Developer Conference. *Documented 800 business tasks worth over $7 million. *Authored business case for project to save department $1.4 million annually. *Trained senior management, directors, and department vice president to use new software and new processes.