Eldersburg, Md
$100.0/min
5.0
2
$1.67/min
Director of Operations-Health Insurance Industry
Director of Support Operations-Software Development
Information Services Delivery Director
Expert in User Experience, IVR BPO, Call Center Software, Service Level Optimization, ITIL
15 years in Call Center/Helpdesk Leadership Roles
Operations Specialist/Search and Rescue Swimmer-US Navy