Seattle, WA, United States
Executive Operations and Business Excellence Leader with extensive (20 years) experience in building, improving and maintaining high-performance teams, processes and value chains in large organisations like Amazon, GE, Engro Corp (formerly Exxon) and Siemens at global locations.
Relationship builder with a proven track record of turning around distressed customer relationships, building trust through focused execution, and leading teams to do the same. Inclusive change leadership style developing and nurturing strong business partnerships with key stakeholders to drive massive business transformations resulting in better human experience and top- and bottom-line growth.
Lean management practitioner with deep expertise in executing business strategy, creating organisational alignment and optimising value chains. Recipient of GE CEO EDGE (Excellence-Discipline-Growth-Expertise) award, and GE’s prestigious Master Black Belt (Lean Six Sigma) certification. An MBA from Kellogg School of Management (Northwestern University) and Schulich School of Business (York University) and B.Eng. (Electrical Engineering) from NED University of Engineering & Technology.
Specialities: Strategy Execution, Enterprise Alignment, Digital Transformation, Operations Strategy, Operations Management, Operational Excellence, Lean Six Sigma, Program Management, New Product Development & Launch, Customer Service & Experience, Change Leadership, Engineering Management, Plant Maintenance & Operations, AI & Machine Learning.
Direct Industry Experience: e-Commerce/Retail, Electrical/Electronics Manufacturing, Power Generation, Transmission & Distribution, Oil & Gas, Chemicals, Pulp & Paper, Software-as-a-Service.