Results-driven senior product management leader and telecom consultant with 20+ years of experience across the telecom, media, and technology sectors. Proven expertise in product strategy, digital transformation, pricing and propositions, and telecom networks. Extensive background in leading high-impact B2B and B2C product launches, stakeholder management, and revenue-driving initiatives across global telecom operators.
Founder of Commsbrief, a telecom knowledge platform providing industry insights, training content, and strategic guidance for professionals through a blog and YouTube channel with 40,000+ monthly viewers.
• Led product roadmaps across Sky UK, Vodafone, O2 Telefónica, Deutsche Telekom, and Ericsson, managing API integrations, SaaS, UC solutions, and cross-platform services.
• Product managed smart TV, video conferencing, singing apps, mobile and video optimization, UC, SaaS, and gaming apps, driving AI-powered AR filters and real-time video/audio enhancements.
• Led business case strategies, securing investment approvals, P&L ownership, pricing governance, and financial modelling for telecom and media.
• Developed pricing models and monetization strategies, optimizing ARPU, retention, modular tariffs, and data-driven propositions.
• Founded Commsbrief, delivering industry insights, business case training, and consulting on 4G LTE migration, NPD, and telecom strategy via a blog, YouTube (5,000+ subscribers), and advisory services.
Professional Experience
Founder & Lead Consultant
Commsbrief Limited | Oct 2024 – Present
• Grew Commsbrief into a widely recognized telecom knowledge platform, attracting 40,000+ monthly viewers and 5,000 YouTube subscribers through a blog and YouTube channel, simplifying complex telecom concepts.
• Expanded Commsbrief from a telecom education platform into a consulting and advisory service, providing strategic insights, training content, and industry analysis for professionals.
• Delivered customized consulting sessions, including technology consulting on 4G LTE migration and business consulting on new product development (NPD) for telecom operators and other businesses.
• Developed and launched the Business Case Masterclass and Mobile Communications Masterclass courses, designed to equip industry professionals with financial and technical expertise.
• Leveraged AI-driven automation to enhance workflow efficiency, digital infrastructure, and payment processing (Stripe), integrating the Contact Us page with Microsoft Outlook via Azure for automated email confirmations.
Senior Product Lead – TV Apps
Sky UK | Mar 2020 – Sep 2024
• Led product strategy and roadmap for Zoom integration and Stingray Karaoke app on Sky Glass TV, enhancing user engagement through AI-powered augmented reality (AR) filters with real-time face tracking, background effects, and visual enhancements, optimized for Sky Live’s camera capabilities.
• Owned product vision and execution, collaborating with engineering, commercial, legal, and design teams to drive feature adoption and market differentiation.
• Optimized UX/UI and metadata solutions, improving app discoverability and engagement through recommendations and content personalization.
• Leveraged customer analytics, A/B testing, and computer vision-based AR technology, ensuring seamless integration with Sky Live’s camera system to enhance video quality, facial recognition accuracy, and interactive experiences.
Pricing & Propositions Manager (B2B)
O2 Telefónica | May 2018 – Dec 2019
• Led pricing and proposition strategy for mid-market B2B solutions, including mobile broadband, embedded SIM (eSIM), and flexible tariff models.
• Developed and launched modular pricing structures, accelerating deal approvals and revenue growth.
• Secured executive buy-in for pricing strategies, working closely with finance, sales, and marketing teams to drive competitive differentiation.
Product Manager – Unified Communications (B2B SaaS)
Vodafone Group | Mar 2015 – Mar 2018
• Led multi-market UC platform launches, integrating Vodafone One Net Business for SMEs and enterprise customers in Germany & Ireland.
• Managed end-to-end product lifecycle, from business case approvals to roadmap execution and multi-region adoption.
• Optimized cross-device UC adoption, ensuring seamless communication experiences across mobile, desktop, and tablet platforms.
Additional Roles
• Manager, Video & Innovation (B2C & B2B), Vodafone Group | Apr 2014 – Mar 2015
• Senior Product Manager, Video Quality (B2C), Deutsche Telekom | Jan 2012 – Mar 2014
• Product Manager, Consulting & System Integration, Ericsson | Apr 2008 – Aug 2011
• Technical Consultant, Radio Network Testing, Ericsson, Sweden | Sep 2006 – Mar 2008
• Radio Engineer, Vodafone FO (Kall Telecom), Faroe Islands | May 2006 – Jul 2006
• OMC Engineer, Mobilink GSM, Pakistan | May 2003 – Feb 2004
Key Projects & Case Studies (Sanitized for Confidentiality)
📌 Full case studies available at: commsbrief.com/case-studies
• Business Case Development & P&L Optimization:
o Revamped business case structures for a telecom operator, ensuring financial transparency and KPI alignment.
o Worked with finance teams to validate cost structures, leading to data-driven investment strategies.
• Unified Communications Platform Launch for SMEs:
o Delivered a next-generation UC solution, integrating VoIP, messaging, and collaboration tools.
o Led multi-market launches, ensuring seamless business adoption across multiple regions.
• Smart TV & Consumer Entertainment Innovations:
o Launched AI-driven smart TV apps, including video conferencing and interactive entertainment solutions.
o Led metadata integration and UX optimization, enhancing discoverability and user engagement.
• Telecom Network Optimization & Consulting:
o Provided strategic consulting for network optimization, improving coverage, efficiency, and CAPEX reduction.
o Conducted drive testing and RF optimisation, delivering actionable network performance enhancements.
• Strategic Pricing & Tariff Development:
o Developed data-driven pricing models for mobile broadband and enterprise telecom solutions.
o Led financial modelling and tariff restructuring, maximizing ARPU and profitability.
Education
• MBA – Marketing (Part-Time) | Blekinge Institute of Technology, Sweden (2009)
• MSc – Electrical Engineering (Communications & Signal Processing) | University of Borås, Sweden (2006)
• BE – Electrical Engineering | NED University of Engineering and Technology, Pakistan (2002)
Key Skills
• Product Management & Digital Transformation
• Unified Communications & Cloud Solutions
• Telecom Network Optimization & Strategy
• Pricing, Propositions & Commercial Strategy
• Business Case Development & P&L Ownership
• AI-Driven Business Automation & Workflow Optimization
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