20 years of experience as an organized, energetic and result oriented with a balance of technical, training, consulting and management skills. Areas of expertise include:
• Strategic and operational planning
• Business and sales management
• Building excellent teams
• Process optimization by utilizing the world-class concepts (CMMi, TL9000, ISO 27001, ISO 9001)
• Training and consulting on business processes, HR & Training, quality related topics and soft skills
Results achieved:
• A serial entrepreneur for various on-going businesses in Vietnam in different industries: IT and software solutions and services, start-up investment, garment, and food & beverage.
• Established and operating Success Software Services (http://success-ss.com/) with more than 80 associates with developed customers in Australia, Europe, US and Canada.
• A consultant for many enterprises in Vietnam on CMMi, ISO 27001, ISO 9001, BPMS, Training and Development, and CSR.
• Jointly established Better Work program in Vietnam with Enterprise Advisor role (http://betterwork.org/), under IFC and ILO, UN.
• Successfully managed a PPP (Public Private Project) funded by DEG for TUV Rheinland Vietnam to implement a capacity building program for small and medium IT companies in Vietnam that will focus on both a Comprehensive Quality Management Program and Comprehensive Information Security Program.
• Led FCG Vietnam (CSC Vietnam) become the first company in Viet Nam to be certified CMMi level 5, ISO 27001:2005 and TL 9000 version 4.