PROFESSIONAL SKILLS SUMMARY
● Open Communication
● Effective Leadership Skills
● Customer Service
● Goal Orientated
● Sales and Results Driven
● Proven Track Record
● Strong Organization Skills
● Human Resources
● Staff Development/Training
● Integrity/Accountability
● Direct Client Management
● Strategic Project Planning
● Inventory and Budgeting
● Process Improvement
● Resourceful and Responsive
● Payroll
EDUCATION
Master of Business Administration, University of California, Riverside
Bachelor of Science, Business Administration, University of California, Riverside
Associate of Arts, Culinary Arts, Art Institute of California, San Bernardino
PROFESSIONAL WORK EXPERIENCE
Facilities/Food Service, Sodexo - Cal State University, San Marcos
● Oversee and manage the Café operations, including documentation, SOPs, staffing, equipment, and operational support.
● Oversee and manage the convenience market and continually sourcing new and unique products to create the retail experience.
● Continuously refine operational procedures to elevate standards and ensure flawless performance.
● Strong catering experience including solid financial acumen, a deep understanding of the technical delivery aspect of catering, and able to ensure the successful execution of all catering events.
● Experience and expertise with small to large events which include buffet-style and plated meals, and able to wow clients with flawless execution for casual and high-profile events.
● Establish and maintain a safe work environment including both food and physical safety to comply with all regulatory standards.
● Able to build and mentor a solid catering team who share the same level commitment and passion to catering: quality presentation, customer service, and professionalism geared towards educating and developing rapport with clients and promote partnerships.
● Contribute to account revenue and operating profit contribution through the implementation of services and the creation of growth opportunities.
Volunteer Lake Committee Member, Menifee Masters Association
● Conducts monthly meetings with Lake Manager, Landscape Representative, and Menifee Masters Association Community Management in order to ensure that the lake is maintained to the maximum extent feasible in a manner that is consistent and compatible with its original design to display minimal operating standards with ongoing project and scheduled improvements on a 35-acre property containing a community lake, Beach House, and Seasonal Lagoon/Pool.
V. A. Work Study, Riverside National Cemetery - Maintenance Department
● Work planned for daily workload to repair and perform maintenance on equipment used in daily cemetery operations.
● Efficiently communicated tasks and planned workload with 15 team members for equipment requiring service and maintenance resulting in an increased level of performance.
● Inventory and log daily equipment usage performed by operators.
V. A. Work Study, EDD San Bernardino - Veteran Services
● Established a basis with employers in need of employees, and recruited seven Veterans in need of jobs and careers guidance, either in person or virtually through Caljobs.
● Motivated and developed over 30 Veterans by directing these Veterans toward useful tips and techniques that can be used for constructing a proficient resume and during interviews.
U.S. Marine Corps - Multiple Locations
Aviation Maintenance Division Supervisor/General Manager, MCAS Miramar
● Supervised, interviewed, and reviewed the performance of over 40 junior team members towards personal and professional growth in daily operations, including performance evaluations, staff development, and separation, resulting in an overall increase in productivity, professionalism, and motivation to achieve their career goals.
● Prepared Naval Correspondences and created numerous compliance instructions using multiple Microsoft Office programs to efficiently communicate with leadership, and conduct meetings with both higher leadership and team members to clearly relay goals and objectives.
● Conducted inventories and purchases based on quarterly budgeting of over $2.7 million dollars for consumable stock items and equipment necessary to smoothly conduct daily operations, adhere to budgets
