Dell – Designed and implemented an inbound call-qualifying workflow that improved prospecting efficiency by 6×, setting a new internal benchmark.
Office Depot – Established best practices for customer account management (including Salesforce.com adoption and workflows) that improved retention and pipeline tracking; built and executed multi-channel campaigns (email, phone, mail, in-person) that drove 240% of annual quota and earned promotion to territory manager.
Poly (Epos) – Recognized as Best Partner Manager by CDW for consistently aligning client needs with partner resources and driving joint revenue growth.
