I am your customer's lawyer within your organziation! A Customer Experience & Change Management Professional with extensive background in medical devices and IoT.
I possess a Master's degree in Business Psychology as well as a Bachelor's degree in International Business.
What I offer you is both strategic and operative advice on how you can put your customer at the core of your business. Especially how to change the culture within your company to drive customer centricity is a domain I can provide value to you. I am your customer's lawyer within your organization!