Experience IT Consultant/ IT Business Analyst, with a verifiable track record of managing complex IT and Engineering projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs. Extensive experience in working with end users, customers, project sponsors, developers, project managers, lead QAs, and project management in agile & waterfall methodology. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.