What I like most about my job is the mechanics to lead clients from ambiguity to clarity by setting direction that combines user and development goals. I always had a thing for excellent customer support and the purpose of helping people.
☑ CRO audits
☑ A/B testing
☑ Customer surveys
☑ Heatmaps & session recordings
☑ Funnel analysis
☑ Website personalization experiments
☑ On-going CRO support