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Expert
MenuRoberto Lespron
Tucson, AZ
Trainer • Supervisor • Claims Expert • Medical Plan Expert
2018-2022
* Sr. Patient Services Rep. 3, Training Instructor
February 2022 - October 2022
Develop strategic training plans to exceed client expectations
* Design and implement new caller scripts and training guides
* Workforce Management analysis, reporting, and execution
* Patient Services Rep. 2, Training Instructor
July 2019 - March 2022
Facilitate New Hire Training & Skill Development Training
* Manage calls escalated to supervisor
* Patient Services Rep. 1
February 2018 - August 2019
Assist patients & providers with health insurance product, plan,
* & benefit…
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Property & Casualty Insurance
Health Insurance
Member since June 2023
Areas of Expertise
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$1.67/min per minuteNew ArrivalHealth InsuranceRoberto Lespron • Tucson, AZCreated 2 years ago in OtherFrom my 5 years of Health Insurance experience, I have seen and heard almost everything related to insurance. I can help with: • Medical Plan decisions • Claims • Benefit Descriptions • Medical Authorizations And moreRoberto Lespron Tucson, AZNew Arrival
Property & Casualty Insurance
Health Insurance