Loading...

Request a Call $1.67/min

Expert

Menu

Roberto Lespron

Tucson, AZ
Trainer • Supervisor • Claims Expert • Medical Plan Expert 2018-2022 * Sr. Patient Services Rep. 3, Training Instructor


February 2022 - October 2022
 Develop strategic training plans to exceed client expectations * Design and implement new caller scripts and training guides * Workforce Management analysis, reporting, and execution 
 * Patient Services Rep. 2, Training Instructor


 July 2019 - March 2022
 Facilitate New Hire Training & Skill Development Training * Manage calls escalated to supervisor 
 * Patient Services Rep. 1


February 2018 - August 2019
 Assist patients & providers with health insurance product, plan, * & benefit…