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Marketing Strategy: Can you make a customer loyal and repeat patronage?
Steve Skura MBA, 20 Yrs Marketing I GTM Strategy I B2B I Startups answered:

*Provide A+ Customer Service
*Engage them regularly -- Monthly newsletter, quarterly customer surveys, stay engaged with account management to understand anything customers are getting stuck on.
*Special promotions for previous customers only
*Engage them wherever they are: FB, FB Groups, FB Messenger, WhatsApp, Instagram, YouTube, LinkedIn, Tik Tok, Niche Platforms don't only focus on Email and SMS.

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