What are the key roles and skill sets required to launch a valuable fitness company focused on selling online training programs?

In terms of technology and metrics you'd be looking at probably these guys: http://www.mybasis.com/ These guys received indiegogo funding but havent' launched yet: atlaswearables.com

Hi, Thanks for clarifying your business model. This helps me help you better. So, as part of strategy, I would suggest you to begin with global e-commerce giant, Amazon. Furthermore, I would suggest you to keep it exclusively on Amazon. You can tell your existing customers to purchase your products on amazon and give them a coupon which they can use to get a discount. Also ask for their reviews (there are multiple ways to do that). This helps you keep up the numbers that acts as a social proof on Amazon. People looking for the products you sell will find you product in the search results. Since you have taken care of the numbers (sales & reviews) Amazon will promote your product to the top of the search result and hence increase the sales. Meanwhile, I'd suggest you to create your own website and market it across all marketing channels like search engine, social media & email. This includes bringing in customers via blogging, content marketing, videos, social media posts and newsletter. Once you have a decent number of user base, you can then shift your focus from amazon to your own website. The reason why you should consider your own website, is that Amazon is only getting 30% of every sale it makes (which is also the main reason why you should build your own website), so Amazon will increase its margin by selling same products as their own and rank it atop. At the end of the day, you don't own the customers on amazon, or any platform for that matter. So in order to reach global customer base and increase profit margins, you should rely, invest & take very seriously on your own e-commerce website. You can do that using shopify or Woocommerce+Wordpress. This is a 10,000 feet overview how I would get started with e-commerce business & this is how I have helped many of my clients. If you need any help, feel free to book a call & I'll help you strategize in detail.

I think a natural choice is large provides like Amazon. However, if you want to sell eBooks on your own and maintain all of the revenue, then WooCommerce and Easy Digital Downloads would make excellent options. Both software packages are WordPress plugins and they make it very easy to deploy an e-commerce store for digital goods. Both plugins have strong development teams behind them and they have a slew of independent freelancers who can offer assistance if needed. I've used WooCommerce myself for multiple years and we've deployed many WordPress websites that use it. It has hundreds of extensions you can add on to it for maximizing the potential.

Shopify is best use case for $0 to $1M ish, depending on product line, how many transactions that makes up, and if their are some custom things that are not possible on Shopify that realistically lead to huge gains that would cover more costs of a custom solution with something like magento. I recommend Shopify to everyone starting out. That's what we used at Diamond Candles up until about a $5M run rate. We were/are growing quickly so we hit a point where payoff of customizing checkout flow, add of social sign on, etc. that could not be done because of Shopify, would cover and surpass costs of a more custom option. Best to think about this simplistic example. View the ecom platform market in about 3 buckets. 1. Starting out: $0-$1M ish 2. Wow looks like you have a business: $1M-$20 or 50ish 3. You are/could be publicly traded: $50M+ Take a look at usage #'s for market share size from independent third party analytics tools from Builtwith: http://trends.builtwith.com/shop/Shopify/Market-Share http://trends.builtwith.com/shop http://trends.builtwith.com/shop/hosted-solution Just because something is found on the web more isn't the full picture. Ie. I could make a blogging platform and have a bunch of scripts and bots install it on millions of domains and I would have majority of the market for blogging platforms (ya that would take a while and isn't a realistic scenario but you can get the point). Providers dominating the different categories by companies in those areas actually doing volume and being succsessful? 1. Shopify, BigCommerce, Volusion, Magento GO, 2. Magento (varying editions), Yahoo Stores, Symphony Commerce 3. Demand Ware, GSI Commerce, Magento (varying editions) At the end of the day a good illustration goes like this. A truck and a moped are two different things. A truck is not trying to out 'moped' a moped and a moped not trying to out 'truck' a truck. They are both perfectly suited to different applications, situations, needs, and circumstances. The same goes with who you choose to handle your ecom platform. For 2-3 search for internet retailers first 500 and second 500 lists. Pull off all ecommerce companies doing between $10-$50M as an example. Use the builtwith.com chrome toolbar to tell you what platform they are using. Hire someone for $2 an hour via odesk to make a spreadsheet of everything and the make a pretty little pie chart. Now you know what each revenue volume level chooses as 1, 2, 3 preferred platforms. Option 3 as a side note but very important one, is primarily a platform and commerce as a service model with companies like Demand Ware and GSI Commerce leading the market with platform and services including but not limited to customer service for the brand, fulfillment, marketing services, website product photography etc. Their pricing models are based on gross revenue share. ie. SportsAuthority.com does $100M online this year, GSI takes 30% of that to cover everything. (I am not sure who Sports Authority uses, just an example) You can almost pick any traditional brick and mortar retailer and if they have a website where they sell things, they all do, GSI or DW are the people behind the scenes running the call centers, shipping etc. Diamond Candles, my company, who started on Shopify decided to not go with a the market dominating option of Magento for a few reasons. One of which being upfront cost for an agency or on staff magento CTO type. We decided to partner with a newer entrant, Symphony Commerce, which blends the 3rd category model of platform plus service. Rev. cut is significantly smaller than providers in category 3, but still get benefits of volume savings on shipping volume, scalable customer support that can handle rapid growth and occasional spikes without us having to worry about scaling or implementing best practices, and a fully customizable platform as a service so to speak that doesn't require us to have in house tech but where we are essentially renting part time ecommerce engineers from with resumes that list Google, FB, Twitter, Magento, Amazon, etc. So in summary. If you are <$1M in revenue just roll with Shopify. Greater than that but less than $50M ish then I would recommend looking into Symphony. If Symphony is interested in letting you in then you won't have to incur the upfront costs of an agency or implementation and you will have an ongoing partner equally incentivized i your long term success financially which I prefer as opposed to an agency model which economically is incentivized to offer a one time finished product and their revenue is not tied to my financial success. It is the closest thing to an equity partner while returning our full equity.

Tip: Have you tried creating Facebook ads with "WooCommerce" (and variants) as Interests? Campaigns with specific interests and a few demographic filters are quite effective. Especially now that Facebook aggregates data from other online and offline sources. Good luck! Let me know if you have any more questions!