the startups.com platform about startups.comCheck out the new Startups.com - A Comprehensive Startup University
Education
Planning
Mentors
Funding
Customers
Assistants
Clarity
Categories
Business
Sales & Marketing
Funding
Product & Design
Technology
Skills & Management
Industries
Other
Business
Career Advice
Branding
Financial Consulting
Customer Engagement
Strategy
Sectors
Getting Started
Human Resources
Business Development
Legal
Other
Sales & Marketing
Social Media Marketing
Search Engine Optimization
Public Relations
Branding
Publishing
Inbound Marketing
Email Marketing
Copywriting
Growth Strategy
Search Engine Marketing
Sales & Lead Generation
Advertising
Other
Funding
Crowdfunding
Kickstarter
Venture Capital
Finance
Bootstrapping
Nonprofit
Other
Product & Design
Identity
User Experience
Lean Startup
Product Management
Metrics & Analytics
Other
Technology
WordPress
Software Development
Mobile
Ruby
CRM
Innovation
Cloud
Other
Skills & Management
Productivity
Entrepreneurship
Public Speaking
Leadership
Coaching
Other
Industries
SaaS
E-commerce
Education
Real Estate
Restaurant & Retail
Marketplaces
Nonprofit
Other
Dashboard
Browse Search
Answers
Calls
Inbox
Sign Up Log In

Loading...

Share Answer

Menu
Message Development: We have created a 2-sided technology platform. Struggling to get either side to sign up, although getting visitors.
Wole Lawani, 10+ years experience in Lean/Growth Hacking/Agile answered:

You have a chicken-and-egg (mutual baiting) problem, not a marketing problem per se. And in building your platform you will run into other generic platform problems after solving this one e.g. the ghost town problem.

The good news is that there are a number of well-defined solutions to these problems; I'm aware of about 8 solutions to the chicken-and-egg problem. I'll provide some quick thoughts based on the little I can randomly glean/guess from your question but I would need to know much more about your specific platform to make a well thought-out suggestion:

* You mention "user side". So this may be connecting users of some kind to merchants of some kind?? A common approach in such scenarios is the "marquee merchant" approach where you get one respected merchant (like an anchor tenant in retail shops) that can be the magnet to get sufficient users on board, and then you can use the growing user base to get more merchants. Obviously you have to be willing to make certain special concessions to the marquee merchant(s).

* You mention that you have traffic. Another common approach is to focus on the side that is easier to get. So the question is: where is most of your traffic coming from? Which kind of participant (the term "user" is vague - you should be talking about "producers" and "consumers" in a platform) is predominantly coming in?
-- If you are getting mainly consumer-side participants then maybe you can create supply-side proxies like Yelp did.
-- If you are getting mainly supply-side participants then maybe you can figure out standalone value for the producers, like Opentable did.

The more info you make available the easier it will be to help. Good luck anyway.

Talk to Wole Upvote • Share
•••
Share Report

Answer URL

Share Question

  • Share on Twitter
  • Share on LinkedIn
  • Share on Facebook
  • Share on Google+
  • Share by email