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Question

I co-founded dadpardaz.com - a legal marketplace in Iran - less than a year ago. We've launched the Beta version two months ago and working to improve it's UX and add new features to it and at the same time working on marketing and introducing it to the limited groups of people.

We see the expression in our users that they can not understand the system and what it does very easily. So we think maybe hiring a UX expert would help us.
I am familiar with UX and normally I do it myself but I think maybe having a more professional UX designer would help us. What do you suggest?

User Experience

Business Strategy

Early-stage Startups

Answer

JD Carluccio answered

Instead of asking random questions and asking you to book a call like everyone else here, my advise is for you to read this https://andrewchen.co/the-next-feature-fallacy-the-fallacy-that-the-next-new-feature-will-suddenly-make-people-use-your-product/ and spend your time (which is money) on improving the onboarding and the first moments of your product usage. You will better know the answer than most experts (talk to your users!)