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How do the service agreement, terms of use, and privacy policy all work together? Should the documents be one big agreement or separate?

Should the documents be one big agreement or separate?

My company provides project management services and along with a saas platform to pipeline service companies. My customers are requesting a master service agreement for the project management services. The saas offering is brand new and I am not sure how to incorporate it.

SaaS

Corporate Law

Privacy Law

John Swords answered

I would probably structure it so that there is a Master Services Agreement with the general terms of your relationship which reference subsequently attached Service Orders (or Scope of Work) each time you engage with them for project or service. When a customer signs up for the SaaS product, I would incorporate SaaS-specific policies by referencing them in the corresponding Service Order.

How do the service agreement, terms of use, and privacy policy all work together? Should the documents be one big agreement or separate?

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