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MenuHow to push sales to retailers while I work full time?
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Congrats on finding early success in your new venture. I've had 10+ years of experience building my own and helping others build their business development processes (including in the retail space) - I definitely agree that developing/improving your business sales protocol is critical if you want to continue to meet and beat these early results.
For example: If or how you would recruit a sales team member would largely depend on a few factors: what industry you are in (from within retail I mean); also, where you are sourcing the leads from (i.e. will this sales person need to generate their own or will they be given to them); how much account management will be required of the sales person; and what is the time commitment required each week from the person (to name a few.)
So, before you know who to recruit/hire there are some details that you need to work through in order to get the best package and plan together - generally speaking, it would be possible that you can recruit a commission-driven associate, but outlining their responsibilities and setting expectations with how you recruit or on-board them is the first step you need to take.
I'd be happy to connect and walk you through hiring/planning and even some technical options you can consider with scaling up your efforts. Send me a message if you're interested and we can
Hello!
Thank you for your question.
Back in the days I have experienced similar challenges.
Here are some approaches that have helped me:
1. Create valuable content around your target group especially giving advise on how to solve the problem your service is dedicated towards. Create a Blog, a facebook group and other content based accounts using channels that most probably will be used by your targets. Creating content consumes time and is a long term game but is extremely helpful in building trust and “free” organic traffic.
2. Find a partner instead of a sales person. The benefit of having somebody at your side who is a real partner instead of a disconnected commission based seller is that a partner will grind as much as you do for the project to grow. For example you can offer a young ambitious student the option of “virtual shares” + commission + “co-founder-badge”.
3. Rethink your mailing strategy and rebuild your cold mail content. Most important is having a strong set of emails that serve the most important aspects of human behavior. Also you don’t just want to send one email. Instead send a series of logically connected emails which you will regularly update / change for a/b-testing. There is tons of free content about effective cold mails on the internet.
Apart from those activities it important for you to guide yourself through this early stage with courage and believe in your growing skills.
If you ever have any question or want to elevate to the next level, Im looking forward to talk to you in more detail.
Keep up the hustle!
Yours,
Max
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How to write effective follow up messages?
I am going to begin my answer to this question not talking about writing emails at all, but rather getting at the true source of the problem. Then we'll talk text. The problem with "follow up" messages is they illuminate something is missing in your sales process. Most people fly by the seat of their pants on sales process anyway, believing that only big companies need one. But *everyone* in the field of selling needs a consistent sales process. "To manage we must measure" is a process improvement maxim...and if we aren't consistent in our behaviors, how can we measure? How do you know why you lose some orders and win others? Do you just assume it's your personality, or your price, or your brand? That would be crazy!--and what salespeople do every day. You have given us a single sentence to work with (industry, paths to market, what prospecting/qualifying method you're using now, and other facts would have been helpful). So I don't know anything for certain about your sales process or lack thereof. However, the fact that "following up" is included in your steps and vocabulary indicates to me you are having conversations that go nowhere. If you had a conversation with a prospect and it didn't result in a clear understanding for BOTH salesperson and prospect what the next step was...your process failed. That's what leads to having to "follow up". Every time I see "follow up", the first letter of each word jumps out at me, and that's what I hear it saying directly to me. "FU, Jason. You screwed up." Determining what the next step is, and ensuring it is ultra-clear for both you and your prospect, is YOUR responsibility. It needs to be built right into your consistent sales process. Do it automatically, every time. Otherwise, you end up in this "mutual mystification" situation you're in, where neither you nor the prospect knows what's supposed to happen next. Leading to the plaintive, "Are we there yet?" email. No, we are not. We are nowhere near there yet. If in your qualifying conversation with the prospect you did not uncover the urgent reason they want to buy, do you think you are going to discover it in a "follow up" email? If you didn't find out how important (or not) moving ahead was to them in your live, interactive, back-and-forth dialogue...what makes you think you're going to get the answer in a dull, one-way, inert email? Doesn't that sound ridiculous? Having to "follow up" means you're chasing prospects. Stop doing that immediately, and work on qualifying more effectively. Is this prospect In or Out? A Fit with us or not? Do they have an urgent, important reason to work with us now, or not? Uncover this, and you won't have to "follow up". Most of the places selling falls down are where the salesperson and the prospect have left things in this state of "collective confusion". Each believes they understand what the other means and intends...but the truth is totally different. When a prospect says, "Leave it with me and I'll get back to you," at the end of your meeting, what does that tell you? Me, it tells me NOTHING! Except that I'm being "niced out" of the door. These are times to be a little assertive: "I appreciate that. How long do you think it'll take for you to have a look at it? When should we book a talk to discuss your decision or any questions you have?" Don't leave it to chance. In fact, your sales process ought to have you laying out this as part of the ground rules right up front: "Ms. Prospect, we'll meet for about 40 minutes, that's typically what these conversations are, and I'm sure you'll have some questions for me. I'll definitely have some questions for you, because I want to find out more about your operation and determine whether we're really a good fit for you. At the end of that time, we'll know whether we're a potential fit or not. 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I forgot to make sure of something at the6 end of that conversation, and I'm hoping you can help me out. Turns out you and I didn't figure out what our next step will be. Now you've had some time to go over what we talked about. At this point, there can only be three possible outcomes: 1. You've reviewed everything, and it's just not a fit for you at this time. 2. You have looked everything over, but have more questions that need answering before moving ahead. 3. You are delighted with the idea and want to move forward, and were just waiting for me to give you this quick reminder of the project. Let me make this super-easy. If the answer is the first possibility, will you reply to this email with the digit '1', and I'll know you're no longer interested? If you want to talk further, please reply with '2' and I'll call you about the further questions you have. If you are ready to go ahead now that I've brought this project back on your radar, please call me at ### so I can get things started ASAP...or reply with '3' to this email, and I'll know to call you so we can begin. Thanks again, YOUR NAME ** This message doesn't chase. It gets things back on track. If your prospect ignores it and you don't get an answer, you can safely assume it's '1' and stop trying to "follow up". In sales, "Yes" is good, "No" is good, but "I need to think it over"--making you have to "follow up"--is torture.JK
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