Question
When I think about dealing with customer support, disputes resolutions, get target clients on board and learn about their domain expertise, I'm not that excited. I tell myself well I will hire people to do it, I don't want to get my hands wet with that. Is this a sign that I'm not passionate about it and therefore I will put my start-up at risk? especially if there is already competition.
Answer
Get out of your head. You're talking yourself out of something before you even get started. Not many people are good or even like customer support. I personally don't. However it's part of the job and you have to learn how to become better at it as you go. Just take the risk and start your business. If it doesn't work out then you take what you learned from it and start another one.
