Handling gift certificates when buying a business is easy. However, selling gift certificates can help a variety of businesses increase sales no matter the situation or time of year. Whichever route you choose, just add the essential information like what each card is redeemable for and when it can be used. You can also get up and running quickly by selling online gift certificates, which will be covered later in the post. They can cover a set amount of money or a specific type of product or service, like a free lunch or a spa service of the person’s choice. If you are interested in using gift cards for your business, there are services like Square, Gift Up and GiftFly that you can use to get up and running quickly. Additionally, avoid placing gift certificates on display in your store or posting exact pictures of them on your website so people cannot easily copy and edit them. You should also make sure they have a unique design, potentially even using hidden element like a watermark to make them specific to your business.
However, businesses are generally not allowed to refuse to honour a gift card unless the customer violates a term that’s clearly laid out in the terms and conditions of the card, like presenting the card after a clearly marked expiration date. You must also clearly outline any terms and conditions on the card and avoid changing those without the customer’s knowledge. Selling online gift cards may currently be an especially attractive option for businesses in areas with very restricted foot traffic. However, it can also help companies that operate mainly online in general. Then at checkout, have customers share their email address and you can send them a copy of the gift certificate that they can either print or access on their mobile device. You can even automate this part of the process through your sales automation software if you have one.
Add a “Buy Now” button to your website. Then either send gift cards via email to each customer as they purchase. Or get them to send out automatically when that product is purchased. And make sure customers know that they are available. Place display signs and promotional materials where customers will see. For example, does your restaurant offer gift certificates to boost sales during the coronavirus outbreak. Online, feature gift certificates prominently.
Put them on your website and social media profiles. Some customers remain employed. They look for ways to help their favourite businesses stay afloat. Make it easy for them to buy online.
Additionally, post on social media. Offer discounts or promotions to entice customers even more. Use it to increase the amount that each customer is likely to spend. Annie Pilon is a Senior Staff Writer for Small Business Trends, covering entrepreneur profiles, interviews, feature stories, community news and in-depth, expert-based guides.
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