Is there any startup with a functional chat bot that can be plugged into a website as a plugin like Olark, and we can feed information about our products?
Without more detail it is hard to make a good recommendation. Since I don’t know your exact needs I will share the best AI based chat tool I have seen. It is offered by a company called NextIT. You can see it in use at goarmy.com. If navigate there and chat with Sgt. Star you can ask him just about anything you can think of and you will get a good and accurate response.
The problem with having a plugin AI system is that It will be very generic and might not cover the area of interest that you are working on.
Good news is that all pretrained models can be trained specifically for one's use case, but to achieve a good accuracy one will need a lot of data which can either be generated or gathered.
Once the data is in place and selection of pre-trained model has been made, it is just matter of time before you can have a good - great system working for you.
One can keep training the system every time it the system runs into a dead end to make it more robust and aligned to the task at hand.
Let me know if you'd like a detailed orientation on the above approach.
regards,
Deepesh
