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Competitive Intelligence: How should you talk to your competitors? What if you meet a competitor at a social gathering and he asks to see your work?
JB
JB
Joy Broto Nath , Global Corporate Trainer & Strategist answered:

You can use this knowledge to create marketing strategies that take advantage of your competitors' weaknesses and improve your own business performance. You can also assess any threats posed by both new entrants to your market and current competitors. Even if you are the only restaurant in town you must compete with cinemas, bars, and other businesses where your customers will spend their money instead of with you. With increased use of the Internet to buy goods and services and to find places to go, you are no longer just competing with your immediate neighbours. Competition is not just another business that might take money away from you. Read their marketing literature. If they are an online business, ask for a trial of their service.
Use a search engine to track down similar products. Websites can give you good tips on what businesses around the globe are doing in your industry sector. Phone them to ask for a copy of their brochure or get one of your staff or a friend to drop by and pick up their marketing literature. You will get a better idea of them and you might need each other one day, for example in collaborating to grow a new market for a new product. Do not just ask how well you are performing ask which of your competitors they buy from and how you compare. Use your judgement with any information they volunteer.
Draw up a list of everything that you have found out about your competitors, however small. If you are sure your competitors are doing something better than you, you need to respond and make some changes. It could be anything from improving customer service, assessing your prices, and updating your products, to changing the way you market yourself, redesigning your literature and website and changing your suppliers.
You should always follow the links to more detailed information from the relevant government department or agency. Any reliance you place on our information or linked to on other websites will be at your own risk. You should consider seeking the advice of independent advisors and should always check your decisions against your normal business methods and best practice in your field of business.
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath

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