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How can I implement analytics on a hardware product that runs offline most of time?

My company is manufacturing a hardware solution that runs a software on a desktop computer (windows) that is taken to live shows. It basically creates a network within different components to make it work. We would like to track what features of the software are the most used, but because this hardware is most of the time offline and updates happen once a year so this might be complicated.

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Colin Winter, Viral Videos, Internet Marketing & Branded Content answered:

You could also consider sending the data directly to Google Analytics if you are already familiar/using the platform; the API might help you correlate data with website visitors, but this is a really ambiguous question without more information than 'hardware used in venues/real world events'... if there's no direct internet access available to be wired to the machine, you could easily give it a mobile-data card with the cell services that let you share data plans to multiple devices.

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