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Testimonials: How do you get your customers to post their experiences with your products on discussion forums?
MF
MF
Michel Falcon, Customer and employee experience coach answered:

Make it effortless for your customers to do so. Survey them via email and once they have given you a positive review (use NPS to make it simple through radio buttons) push them to a landing page where they can share their message on the discussion forums you wish to profile their review.

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