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MenuHow do I choose a payment service for my online platform?
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Start with your needs. Do you need a subscription service, or just the ability for people to pay one-off? Do you need fast and easy, or robust and integrated into an uncommon business accounting software? Is the product digital download or a physical product you're shipping out of a warehouse/store?
I've worked with over a dozen of the leading ecommerce payment services, and will walk you through the best options if you set up a call where we discuss your needs.
Go with PayPal or Braintree, its your vanilla option. If you have expertise in integration, go with Stripe as well.
If your business is high risk, go with ccbill or instabill.
Also consider adding a Coinbase or BitPay account for bitcoin payments. It costs nothing to set up and is also immune to chargebacks.
This really depends on whether you already have a business checking account. Most banks partner with Authorize.net for online merchant services. If you do have a bank account contact your bank and they will be able to get you a better transaction rate than you could on your own going through Authorize.net. However, if you don't have a checking account then it depends on what level of integration you need with your online service. PayPal Payments Pro has some of the best integrations, consumer trust, and ease of use.
This is a hard question to answer without knowing exactly what application your merchant service would be interfacing with and what you would need it to do. If you want to discuss your project in further detail I would be happy to help you.
If you have a SaaS model, I would recommend Stripe. I have used it successfully for so many apps, it works well for web and mobile, and there are variety of useful and 3rd party services such as for advanced metrics, custom dashboard and so on.
Related Questions
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Should a business have a chargeback policy?
When a credit card is used to make a purchase/payment the cardholder has the ability to chargeback that transaction for up to 180 days with the issuing bank. If they have not received the product and/or service as promised they will contact the issuing bank.RK
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Holding funds in a 2-sided marketplace?
Check out https://www.balancedpayments.com/ They are made for marketplaces. Airbnb CEO among others invested in them and they have some of the best pricing/payout fees. Also some good info on http://www.collaborativeconsumption.com/2013/10/08/online-marketplaces-are-hard/ One of Balanced Payments co-founders is writing this blog series on marketplaces.MA
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Some companies ask you to link your credit card to them so you can track your spending or get discounts by using the card. How do they do that?
Its a combination of the First Data Offerwise Platform and the CardSpring API. You need to get certified by First Data in order to get access to the datasets required to build a service like that.DM
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How can I make sure that my customers pay in a timely fashion?
What you are seeing is a pattern for a business that is experiencing a cash flow issue and ultimately will go out of business as suppliers will move them to prepayment or COD. One solution to protect your business is to accept a credit card for payment of the invoice within 7 days and let them manage their cash flow challenges behind the scenes with their issuing bank. The other option is to offer prepayment and if they are not in position for that then I would no longer sell product/services. Sometimes it takes one supplier to force the inevetible, but you have to protect your business and resources as well.RK
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What are the convincing reasons to get about 50% of the total payment as an advance from a B2B customers for any cloud based offerings?
I would recommend invoicing for the full year up front. If anyone asks, tell them that this is industry standard. Salesforce, HubSpot and many others do it this way. If that answer isn't sufficient, here are some others reasons that are beneficial for the customer: - It simplifies the accounting for the customers - one invoice instead of 6-12 - If you were to buy packaged software, you would pay a huge up front fee and then annual maintenance - we are just asking for the first year - If you pay monthly, there is no commitment, so there is less incentive to get buy-in from the team and usersMA
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