the startups.com platform about startups.comCheck out the new Startups.com - A Comprehensive Startup University
Education
Planning
Mentors
Funding
Customers
Assistants
Clarity
Categories
Business
Sales & Marketing
Funding
Product & Design
Technology
Skills & Management
Industries
Other
Business
Career Advice
Branding
Financial Consulting
Customer Engagement
Strategy
Sectors
Getting Started
Human Resources
Business Development
Legal
Other
Sales & Marketing
Social Media Marketing
Search Engine Optimization
Public Relations
Branding
Publishing
Inbound Marketing
Email Marketing
Copywriting
Growth Strategy
Search Engine Marketing
Sales & Lead Generation
Advertising
Other
Funding
Crowdfunding
Kickstarter
Venture Capital
Finance
Bootstrapping
Nonprofit
Other
Product & Design
Identity
User Experience
Lean Startup
Product Management
Metrics & Analytics
Other
Technology
WordPress
Software Development
Mobile
Ruby
CRM
Innovation
Cloud
Other
Skills & Management
Productivity
Entrepreneurship
Public Speaking
Leadership
Coaching
Other
Industries
SaaS
E-commerce
Education
Real Estate
Restaurant & Retail
Marketplaces
Nonprofit
Other
Dashboard
Browse Search
Answers
Calls
Inbox
Sign Up Log In

Loading...

Share Answer

Menu
twitter marketing: How can I reach out to Twitter users who have an immediate need for my services? I can see local tweets from great prospects but a reply would be SPAM
WI
WI
Will Irish, Facebook Ads Specialist & Certified Coach answered:

I would suggest that your reply may indeed be "Spammy."

Or, it could in fact be a "God send."

Same platform, same tweet. I'll explain...

First we should agree there are various interpretations of "immediate needs" that completely, and utterly change the dynamic of the reply.

For example, if you're a web designer and someone tweets that they need to redesign their website, well your reply will need to be much more relationship building in order to build a "know, like and trust" experience.

However...

If you're a local plumber and someone locally tweets out a "stress-tweet" that they just spent the last hour plunging their toilet and there's no hope, well, your service offer would be far from spam... if service is your offer. :)

Consider the situation, then a reply to the effect of:

@xyz, so sorry for to hear. Saw your tweet & can be there in 30 mins to solve. Call me (Will) 555-555-5555. We'd be honored to serve.

Include a picture in the above of your business, or logo for credibility, and wait for the phone to ring.

Same would apply for a locksmith. Would you not consider that to be a God send to get a tweet offering to solve your immediate need in real time?

It can't be about sales, it needs to be about service, and solving problems or meeting the need in the moment.

Put the customer hat on, and ask what you would only WISH might show up if you tweeted something revealing a need for your service.

Now were cooking. Happy tweeting!

Will

PS - excellent article recently I thought you'd be interested in where this very service was proven real time with a locksmith. Check it out: http://goo.gl/2TeSnv

Talk to Will Upvote • Share
•••
Share Report

Answer URL

Share Question

  • Share on Twitter
  • Share on LinkedIn
  • Share on Facebook
  • Share on Google+
  • Share by email
About
  • How it Works
  • Success Stories
Experts
  • Become an Expert
  • Find an Expert
Answers
  • Ask a Question
  • Recent Answers
Support
  • Help
  • Terms of Service
Follow

the startups.com platform

Startups Education
Startup Planning
Access Mentors
Secure Funding
Reach Customers
Virtual Assistants

Copyright © 2025 Startups.com. All rights reserved.