17+ years building and managing online communities. Wrote the book "Managing Online Forums." Have spoken for CNN, Dell, FedEx, SXSW and more.
Online forums are the backbone of the social web. They might not get the headlines, but they play host to the most meaningful discussion online. Whatever you are wanting to accomplish with forums, I'd be happy to assist.
It's hard to build communities and keep them running smoothly. Whatever your challenge, I'd be happy to offer advice on the path forward.
There is an online community out there for every topic. This represents a great opportunity for businesses to connect with a targeted audience. However, when dealing with a community space you don't own or control, you have to be careful. There is tremendous upside potential, but you could also do a lot of damage.
Display ads. That's what most people think about when the topic of monetization comes up. But there is so much more that you can do, that may work even better for you. I can talk at length about these methods and how they work - I even authored a book on the subject, Monetizing Online Forums.
Fantastic! Super knowledgable on community!
Patrick was very helpful and gave me the confidence I needed to launch my community next week!
Patrick is an authority when it comes to managing online communities, especially forums. His book 'Managing Online Forums' is a recommended read for both new and existing community managers. Patrick is definitely someone who practices what he preaches.
Patrick is the consummate professional in everything he does, and it most definitely shows.
Patrick's understanding of online communities is second to none. He has continuously impressed me with his innovative ideas and drive to expand the iFroggy network.
Patrick and I man a mutual admiration society. The reason is obvious to any casual observer: we deal with online communities and we use a lot of the same insights to do so.
I first encountered Patrick when he was writing a book on managing online communities. We had several discussions as he was writing his book and I learned a lot from them. It's obvious he has gotten his hands dirty in more than one community so he writes from experience as well as his heart, and it's a lot more than just theory. I've read that book twice, once as a draft and the second time as the final copy.
You can bet that when I have an unusual situation develop on ScubaBoard, one of the first things I do is to Skype Patrick. He's one of the best in my book.
Patrick is an expert, generous and engaging speaker who can connect with a wide range of audiences. He demonstrates deep respect for his community members and moderators and creative ways of expressing these values in solving difficult situations. I highly recommend him as a consultant, writer and speaker on online communities.
Patrick literally wrote the book on Forum management. I've often referred to 'Managing Online Forums' as the "Strunk and White guide for Forum management." It's an essential book for anyone building, managing or participating in online forum communities. Patrick is also a great speaker and panelist, in particular via Skype. He joined a panel in London via Skype and on the big TV we felt a bit like Oprah. His participation was fantastic, needed, and his perspective is always based in solid experience and common sense. He's "the man" of all things Forums, in my opinion.
Patrick is the embodiment of integrity. He cares deeply about his work, his community, and his ethics, and he inspires those around him to be their best too. The quality of his work, the rigour of his thinking, the passion he puts behind all his projects... he is an inspiration.
Patrick's knowledge of running online communities is second to none. His writing on the topic demonstrates that depth of knowledge and the sensitivity with which he handles the challenges surrounding community relationships.
Patrick is also a pleasure to know. The same characteristics that make him such a great community leader also make him an inspiration to be around. I consider it a privilege to know and learn from him.
Patrick O'Keefe's blog was one of the first resources I found when I became a community manager. It's still one of the best.
I've gotten to know Patrick over the years and he is very smart and very skilled. He's also very kind, which is reflected his community management style.
Patrick and I gave a talk together a few years ago at my office and he was entertaining and very professional. It was very clear that he had taken the time to personalize his presentation to the audience.